Terms of Service
Effective: October 23, 2025. Last updated: October 23, 2025.
1. Acceptance
By accessing or using our AI voice agent services ("Service"), you agree to these Terms of Service and our Privacy Policy. If you do not agree, do not use the Service. This Service is provided by AIBZPRO LLC.
2. Service Description
We provide AI-powered voice agents, telephony integration, voice synthesis, and a conversational AI platform. We may modify or suspend functionalities as needed, with prior notice where feasible.
3. Accounts and Security
You must create an account to access the Service. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account.
4. User Content and Data
You retain ownership of your data and are responsible for lawful collection and consent, including for call recordings. We process data under our Privacy Policy and Data Processing Addenda with subprocessors like Vapi, Twilio, ElevenLabs, and Google Cloud.
5. Acceptable Use
You agree not to use the Service to violate laws, infringe rights, abuse call recording or telemarketing laws, transmit malicious content, or reverse engineer our technology.
6. Payment and Billing
Fees, plans, and payment terms are described in your Order Form or subscription. Non-payment may lead to suspension or termination. Taxes are your responsibility.
7. Warranties and Disclaimers
The Service is provided “as is” with no warranties except as expressly stated. We disclaim all implied warranties of merchantability and fitness for a particular purpose.
8. Limitation of Liability
We are not liable for indirect, incidental, or special damages. Our total liability will not exceed the fees you paid in the prior 12 months.
9. Indemnification
You agree to indemnify us from claims arising from your misuse of the Service, data processing violations, or breach of these Terms.
10. Governing Law
These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict of law principles.
11. Changes to Terms
We may update these Terms with notice. Continued use of the Service constitutes acceptance of the new Terms.