Request a New Campaign
Submit a campaign with sample lists and KPIs so we can configure and launch quickly.
Start here: Use the dashboard request form and attach a CSV sample + KPI targets (contact% and booking%).
Compliance reminder: Confirm consent language and call windows. We enforce TCPA/DNC rules and may pause campaigns that violate local regulations.
Overview
This guide explains submission, required assets, timelines, and common config options like retries, VM handling, and number rotation.
How to submit a request
- Open the request form in the dashboard (Support → New Campaign).
- Complete fields: campaign name, objective, target lists, desired start date, and KPI targets.
- Attach sample lists (CSV) and brand FAQs or script preferences.
- Choose plan options: pilot, speed‑to‑lead, reactivation, or collections.
Tip: Include at least 500 warm leads for a reliable pilot; for cold lists, expect longer tuning.
Required assets
- CSV with E.164 phone numbers and optional name/email columns
- Primary contact and timezone
- Calendar integration or destination for warm transfers
Timeline & approvals
After submission we will:
- Confirm asset readiness (1–2 business days)
- Configure pilot and run QA (2–4 business days)
- Launch pilot at 20–30% and review weekly
Common configuration options
- Safe retries and voicemail detection
- Number rotation and pools for deliverability
- Outcome pricing (optional) for reactive campaigns
Quick FAQ
- How long until I see results?
- Pilot metrics typically appear within 24–72 hours of launch.
- Can I pause a campaign?
- Yes — use the dashboard to pause or throttle traffic; contact support for account changes.
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